FAQ's

What comes in a subscription box?

Each month, we put together a brand-new selection of natural treats, fun accessories, and tail-wagging surprises to keep things exciting for your pup.

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🧠 Thoughtfully Chosen: Every item is hand-picked as part of our quality assurance process to make sure it’s safe, healthy, and something dogs will genuinely love.

🐶 Mabel Approved: Our Chief Taster, Mabel (yes, she’s a real dog!), personally tests every treat and toy to ensure it meets her high standards of tail-wagging approval.

🎉 Seasonal Themes: Holiday months like Christmas, Halloween, Easter, and Valentine’s Day are specially themed, so your dog can celebrate in style too!

Will you tell me the items coming in my box beforehand?

Nope — and that’s part of the fun! 📦

Each Mabel’s Tails box is a surprise, thoughtfully designed every month with a mix of natural treats, fun toys, and seasonal goodies. We believe in the joy of discovering new favourites — and so do our four-legged friends!​

That said, we definitely want to hear from you.
If there’s something your dog didn’t enjoy, or if they have particular likes or dislikes, feel free to drop us a message at support@mabelstails.co.uk. While we can’t tailor every box to each individual pup, we’ll always take your feedback on board to help improve future selections.

What if my dog has allergies? 

No problem — we’re here to help! 🐾
If your pup has any food allergies or sensitivities, just send us an email at support@mabelstails.co.uk. We’ll make a note on your account and do our best to avoid any ingredients that might cause an upset tummy.

For dogs with multiple allergies, we can also switch your subscription to a toys-only box, so your pup can still enjoy their monthly surprise without any worries.

What are the box sizes? 

We pack our boxes with so much joy, they just can’t squeeze through the letterbox! 📦🐾

Our boxes are not letterbox-friendly and will be delivered by Evri, straight to your door. Whether it's packed with treats, toys, or surprises, you can be sure it’s full of happiness for your pup!